Osaka Office :06-6365-1286
Tokyo Office tel:03-3230-4657

Handling of personal information

  Yamada Translation Bureau, Inc. (YTB) considers that safeguarding your personal information is of prime importance. We comply with “the Act on the Protection of Personal Information” (Kojin Joho Hogo Ho) and with all of the related cabinet orders and ministerial ordinances, guidelines, etc. regarding the handling of personal information.

Use of personal information

  YTB only uses the personal information you provide for the following purposes:
• To carry out the work commissioned by our clients and to manage client information.
• To provide information about services for clients.
• To conduct questionnaire surveys in order to improve our service.
• To select, register, manage, and contact outsourcing contractors.
• To arrange translation services, etc. and to undertake procedures for payment of contractors.
• To provide information, contact, and select applicants when recruiting.
• For matters related to management of employees.
• To provide information and to contact former employees (retirees).

Disclosure and provision to third parties

  YTB will not disclose or provide your personal information to any third party without your prior consent, except under the circumstances set out below:
• If we outsource handling of personal information to a third party to achieve a specified purpose of use.
• When we confirm settlement of transactions with financial institutions.
• When required by the relevant laws and regulations.

Security measures

  YTB strictly manages your personal information and takes appropriate measures to prevent any loss, leakage, falsification, etc. of personal information. If any such event should occur, YTB will take prompt corrective actions. YTB is also continually making its best efforts to improve the handling of personal information.

Client’s responsibilities

  YTB is not responsible for the handling of personal information that you provide to third parties’ websites linked from/to our website. It is your responsibility to check the privacy policy of any such website.

Disclosure of personal information

  If YTB receives a request for disclosure of personal information from a person or the person’s agent, we will respond to the request without delay except in the following cases. Please do not hesitate to contact us (see “Contact Details” below).
• When the life, physical body, property, or other rights and interests of the person or agent may be harmed.
• When it may seriously interfere with the proper conduct of our business operations.
• When it would violate any of the applicable laws or regulations.

Inquiries and complaints

  For inquiries and complaints about handling of your personal information, please contact YTB (see “Contact Details” below).

Contact Details

Yamada Translation Bureau, Inc.
Contact for matters related to personal information