In order to implement this quality policy, we set a quality target for each fiscal year and ensure ongoing improvement by having each division pursue the target. We clarify the managerial resources required in the annual management plan and provide sufficient resources to ensure continual improvement. We ensure that the importance of fulfilling the requests of clients and meeting all legal requirements are fully understood within the organization. In addition, the managerial staff personally review the quality management system to search for further improvements.
February 1, 2013
Yamada Translation Bureau, Inc.
President: Ryukichi Yamada